Short answer: Check account storage and sync settings before removing the account.
Try these steps
- Test internet access and refresh the inbox.
- Update Gmail, restart the device and confirm sync is enabled for the correct account.
- Review both device storage and Google account storage.
When to ask for help
Clearing Gmail storage can remove drafts and settings; use Google’s guidance before taking that step.
Learn more
Learn more: read this article — Fix Gmail sync errors. Menu names and available features can vary by device, software version and account type.
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