Industrial IT, Controls & Connected Inventory

Connect production equipment, business systems, and the people who depend on them. Basin Tech Solutions supports industrial teams across the Tri-Cities with IT, PLC automation, and software integration.

Weighing or moving bulk materials? Explore TruePoint scale and inventory software and request a free two-week trial.

Bridging the Gap Between Plant Machinery and Cyber Security

Production technology needs to fit your equipment, process, and operating constraints. We review the systems you already use, identify where information or reliability breaks down, and recommend a practical scope of work.

Projects can connect controls, operational networks, and business reporting. Support coverage, onsite scheduling, and response expectations are defined in your service agreement.

For truck-scale workflows, TruePoint Inventory & Scale helps connect supported hardware with digital tickets and inventory records. We review compatibility before implementation.

Industrial Network Segmentation

True Point - Truck Scale Software

We eliminate the vulnerability of a “flat network.” By isolating your critical assembly lines, PLCs, and machinery from the office email network, we ensure an office cyber threat can never migrate to the shop floor.

SCADA & PLC Connectivity

HMI Development - C-More Screens

Keep your real-time data flowing seamlessly. We optimize the network transport layers that connect your physical programmable logic controllers (PLCs) to your centralized management dashboards.

Ruggedized Edge Hardware

Gears Working together

Commercial-grade routers fail in heavy industrial environments. We source, configure, and install IP-rated, dust-resistant, and vibration-proof network switches, servers, and enclosures designed for the harshest environments.

Hardening Pasco's Manufacturing Lines Against Ransomware

Modern industrial facilities are primary targets for cyber criminals. A single infected USB drive or compromised remote vendor access point can freeze your physical infrastructure.

Basin Tech Solutions implements advanced, zero-trust cybersecurity protocols tailored for industrial spaces. We secure remote maintenance links, mandate encrypted endpoint access, and maintain redundant, immutable offline backups so your operations remain completely resilient against extortion and data breaches.

Industrial Operations Support: Frequently Asked Questions

How is industrial IT support different from standard office IT support?

Office IT deals with email, document storage, and workstations. Industrial IT (or Operational Technology) deals with real-time networks, physical machinery communication, proprietary protocols (like Modbus or EtherNet/IP), and harsh physical environments. We are specifically trained to work safely and effectively in both environments without causing accidental production drops.

Yes. We excel at data integration pipelines. We design secure Demilitarized Zones (DMZs) and data diodes that allow your inventory software or business management platform to pull metrics directly from shop floor scales and PLCs without compromising security.

We deploy industry-trusted, hardened equipment from top-tier manufacturers like Cisco Industrial, Moxa, and Stratix. We ensure every switch and access point matches the exact environmental ratings (temperature, dust, moisture) of your specific facility.

We are a regional team Located North of Pasco. We are a small but growing company and support will be prioritized as best we can. We are ideally best suited for companies that have internal teams seeking added support options from engineering professionals. 

Leverage an IT partner that speaks the language of heavy industry and automation engineering. Contact Basin Tech Solutions today to secure your infrastructure and stabilize your operational workflows.

Protect Your Uptime and Secure Your Shop Floor

Helpful answers

Frequently Asked Questions

What industrial systems can Basin Tech help support?

Basin Tech works with business IT, networks, PLC programming, industrial software, scale systems, data collection, reporting, and custom integrations. Equipment compatibility and project scope are confirmed before work begins.

Can Basin Tech improve an existing process without replacing every system?

Often, yes. Basin Tech first evaluates the existing hardware, software, and workflow to determine where integration, automation, or better reporting can add value without unnecessary replacement.

How are industrial projects scheduled?

Industrial and onsite projects are reviewed for scope, safety, access, dependencies, and operational impact before a schedule and contract commitments are established.