Short answer: Device storage and iCloud storage are different; first identify which is full.
Try these steps
- Open Settings, General, then iPhone Storage.
- Review the largest apps and media. Offload an unused app or remove downloaded content you can obtain again.
- Confirm your backup and photo sync settings before deleting personal photos or messages.
When to ask for help
Deleting synced photos may remove them across devices. Keep a separate copy first.
Learn more
Learn more: read this article — Review iPhone and iPad storage. Menu names and available features can vary by device, software version and account type.
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